I work once a week in the bar where we have to serve food during whole day. There is a special selected bar menu due to the restaurant which is open only for the breakfast and dinner.
But lets talk about the communication between the bar and the kitchen.
When we do an order we have to type it on our till and the message is sent automatically through to the kitchen. If customer has special requirements we can just add the kitchen message and chefs know all the details.
This type of communication is really very clever and helpful especially during the busy period.
It saves our time and also legs because otherwise we would have to walk all the way to the kitchen and back. On the other side when communication breaks down, for example if the computer is broken and the bar is very busy we are really stack. We have to write the orders on the paper twice. One copy goes to the kitchen and the other one is for the staff. We have to keep that to know who ordered what and do not mix up our orders. In those situation I just think how technology is powerful and very helpful.
When I was on holiday in Ibiza I went to the restaurant where I noticed their type of communication between waitress and kitchen. They had a little digital boxes which looked like calculators and when we ordered some meals they type the number and kitchen message. That looked very professional and easily operated. They just stick their little machine in their pocket and then could take some dirty plates on the way back to the kitchen. I do not want to say that we should use the same techniques because in the bar people usually come to the desk so we do not have to walk from one table to another. It is just a nice example how to make the communication quicker between two departments.
Life is so easy and we just have find the way to make it so.
But lets talk about the communication between the bar and the kitchen.
When we do an order we have to type it on our till and the message is sent automatically through to the kitchen. If customer has special requirements we can just add the kitchen message and chefs know all the details.
This type of communication is really very clever and helpful especially during the busy period.
It saves our time and also legs because otherwise we would have to walk all the way to the kitchen and back. On the other side when communication breaks down, for example if the computer is broken and the bar is very busy we are really stack. We have to write the orders on the paper twice. One copy goes to the kitchen and the other one is for the staff. We have to keep that to know who ordered what and do not mix up our orders. In those situation I just think how technology is powerful and very helpful.
When I was on holiday in Ibiza I went to the restaurant where I noticed their type of communication between waitress and kitchen. They had a little digital boxes which looked like calculators and when we ordered some meals they type the number and kitchen message. That looked very professional and easily operated. They just stick their little machine in their pocket and then could take some dirty plates on the way back to the kitchen. I do not want to say that we should use the same techniques because in the bar people usually come to the desk so we do not have to walk from one table to another. It is just a nice example how to make the communication quicker between two departments.
Life is so easy and we just have find the way to make it so.
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